Your partner in better hearing

We believe better hearing starts with listening. That’s the bloom™ approach. It is what you will experience in our stores too. Together, we will find the perfect hearing solution for your lifestyle.

The bloom™ hearing assessment is designed to make you feel comfortable and confident that your hearing devices will meet your needs. Get ready to experience a whole new world of sound.

What to expect on your visit

A warm welcome

Walking through our door is the first step to better hearing. You might be excited about exploring a new world of sound or uncertain about what to expect.

No matter how you are feeling, you can rest assured that we will be there for every step of your journey towards better hearing.

Step inside our Store by clicking the photo on your right.

    A conversation

    Before your appointment, you will be asked to complete a Hearing Health Questionnaire.

    Your hearing specialist will then discuss the information provided to gain an understanding of your hearing concerns, medical history and lifestyle.

    You can also discuss your hearing in more detail, including the challenges you face and how it affects the things you enjoy doing.

      Free hearing test

      Your hearing test screening will be completely painless, simple and non-invasive.

      This approximately 10-minute test is the first step in assessing your hearing.

      A simple 3-step test:
      • Your hearing specialist will begin by looking inside both of your ears with an otoscope to check their condition.
      • You will listen to a series of tones and sounds at varying pitches and volumes played to each ear to test the level of your hearing.
      • Following your test, your hearing specialist will discuss the results with you and answer any questions you may have.
      Free fitting session

      If your test results indicate you would benefit from hearing amplification, your hearing specialist will suggest suitable models.

      The test fitting takes approximately 15 minutes. Your hearing specialist will use advanced computer software to adjust the settings on the selected hearing devices to meet your personal needs.
       
      During the fitting, your hearing specialist will ensure the devices and sound are comfortable, and fitted to your ears and lifestyle.
       
      After trying the hearing aids, we will ask you for your first impression and feedback.

      The information gathered through our discussions, the questionnaire, the hearing test and your trial experience will help you and your hearing specialist choose the right device.

        Free instant trial

        If your test results indicate you would benefit from hearing amplification, your hearing specialist will suggest suitable models.

        The test fitting takes approximately 15 minutes. Your hearing specialist will use advanced computer software to adjust the settings on the selected hearing devices to meet your personal needs.
         
        During the fitting, your hearing specialist will ensure the devices and sound are comfortable, and fitted to your ears and lifestyle.
         
        After trying the hearing aids, we will ask you for your first impression and feedback.

        The information gathered through our discussions, the questionnaire, the hearing test and your trial experience will help you and your hearing specialist choose the right device.

          Your personal bloom™ solution

          If you chose to purchase hearing devices, we will order them for you.
           
          Depending on the technology type, the hearing specialist will take impressions of your ears or select ear tips to customize the fit.
           
          At your next appointment, you will receive the devices and have them fitted to your personal profile and we will make a follow up appointment for fine-tuning.

            Follow up and care

            For first time hearing device users, it is completely normal, and somewhat expected, to hear more sounds than usual.

            The brain needs a little time to ‘relearn’ new sounds, a process called acclimatization.
             
            We will make sure to provide you with the best hearing devices and all the support you need as you get used to the new sounds around you.

            Our hearing specialists use several techniques to help you acclimatize, and we will work together as you get used to better hearing.
             
            Our relationship does not end after your hearing devices have been successfully fitted.

            We encourage you to come back to discuss your hearing and hearing devices to make sure you get the most out of a new world of sound.

              Ready to get started?

                 
              To hear more or inquire about our solutions, contact your local bloom store on Freecall 1800 777 659 or book an appointment online.

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