The bloom™ way - we get you involved!

Our approach at bloom is distinctive, and that is what you will experience in our stores too. Our entire process is set up to make you feel comfortable and get involved in finding the right hearing solutions for you. The key element in the bloom hearing assessment is to allow you to become involved so that you will feel assured making the right decisions when choosing your personal hearing aids.


What to expect

  • 1.
    • Visit one of our stores

We understand that taking the first step towards improving your hearing may be exciting for some and a little daunting for others. You may be excited to explore the technology available to you to open up the world of sound, or you may be uncertain of what to expect and might even be feeling a little nervous or apprehensive.


Walking through our door is the first step to better hearing. Take a seat and we’ll get you started. You can rest assured that we will be with you on every step of your journey towards better hearing and we encourage you to bring a friend or family member along to your appointment.


At bloom™, you will experience a friendly and welcoming atmosphere and find valuable information about hearing improvement and solutions.

  • 2.
    • So how can we help you?

Prior to your appointment, you will be asked to complete a Hearing Health Questionnaire. Your hearing specialist will then discuss the information provided to gain an understanding of your hearing concerns, medical history and lifestyle. You can also discuss your hearing in more detail including the problems and challenges you face and how it affects the things you enjoy doing.


At bloom™, whether you are searching for a solution or are a little anxious, we take uncertainty out of the equation by providing information and empowering you to become involved in a solution that is right for you. We are so confident that you will benefit from a tailored hearing solution we invite you to get involved and experience it.

  • 3.
    • Free hearing test

In order to find out more about your hearing, we will give you a free hearing test.
Read more about the hearing test:

Read more about the hearing test
  • Your hearing test will be completely painless, simple and non-invasive! It will take approximately 10 minutes and is the first step to determining whether you may have a hearing loss
  • Your hearing specialist will begin by looking inside both of your ears with an otoscope to check their condition and identify any initial concerns
  • You will listen to a series of tones and sounds at varying pitches and volumes that will be played to each ear to test the level of your hearing
  • Following your test, your hearing specialist will discuss your results with you and will answer any questions that you may have
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  • 4.
    • Free fitting session

If your test results indicate that you may benefit from hearing devices, your hearing specialist can suggest appropriate models to trial. This fitting will take approximately 15 minutes and involves your hearing specialist using advanced computer software to adjust the settings on the selected hearing device(s) to meet your personal requirements.


During the fitting process, your hearing specialist will ensure that the devices are fitted comfortably to your ears and that the sound is comfortable for you.


You can then try the hearing aids to get your first impression and give feedback. The results gathered through the discussions, the questionnaire, the hearing test and your experience at the first fit will provide you and your hearing specialist with valuable information to decide what technology will be your best solution!

  • 5.
    • Free instant trial

You can then experience a free trial on the spot so you can hear what a difference bloom™ hearing solutions can make.


The hearing specialist will show you how the devices function in different acoustic environments and show you how modern hearing aids are wireless connected with several sources, like telephone, mobiles and TV!


You will be given the chance to see exactly how it improves your hearing, as well as how it feels in the ear and to discover what a relief it is to experience a new world of sound!

  • 6.
    • Your personal bloom™ solution

If you chose to purchase a hearing solution, we will order the personal device(s) that you select.


Depending on the kind of technology, the hearing specialist will take impressions of your ears or select the appropriate eartips to make your customised fit.


At your next appointment you will receive the devices and make an appointment for follow up.

  • 7.
    • Follow up and after care

First time hearing aid users often comment on how much sound there is around them. This is normal. The brain requires a little time to ‘relearn’ what these sounds are – the process is called acclimatisation.


At bloom™, we will make sure that we provide you with the best hearing devices and all the support you need as you acclimatise and get used to sounds around you. Our hearing specialists use several techniques to help you acclimatise so that you remain involved in your path to good hearing.


At bloom™, our services do not end after your hearing aids have been successfully fitted. We hope that this will be the start of a long term relationship and that you come back to discuss your hearing and hearing aids to ensure you get the most out of your experience.

Ready to get started?

To hear more or inquire about our solutions, contact your local bloom store on Freecall 1800 777 659 or contact us to book an appointment.

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