TERMS & CONDITIONS

bloom™ FREE SOUND EXPERIENCE OFFER

By registering your interest for a Free Sound Experience, you will be offered a free hearing screening to assess your hearing health and a free consultation with our clinician to discuss your findings with you. If the hearing screening shows that hearing aids may be of benefit to you, you will then be offered a Free Sound Experience at one of our bloom™ hearing specialist clinics nearest to you.

SENIORS CARD DISCOUNT

10% discount off selected hearing aids.

This offer is only available to Seniors Card holders and includes 10% off the Enhanced, Everyday, Lifestyle and Premium range of hearing aids. In order to be eligible for this offer, you must be 60 years or older and hold a valid Seniors Card membership. This offer may not be used in conjunction with any other offers or promotions which may be running at the time of purchase. This offer cannot be used for ancillary products.  

$100 ‘REFER A FRIEND’ PROMOTION
TERMS AND CONDITIONS AS AT 13 May 2019
  1. OFFER AND ELIGIBILITY
    1. This ‘Refer A Friend’ promotion (RAFP) is offered by Active Hearing Pty Ltd trading as bloom™ hearing specialists Australia (ABN 91 087 971 051) of Suite G.03, Ground Floor, 191-197 Salmon Street, Port Melbourne, VIC 3207 (bloom™).
    2. By participating in the RAFP you agree to be bound by these Terms.
    3. The RAFP will be open from 13 May 2019 to 31 December 2024 (Promotion Period).
    4. To qualify for the RAFP:
      1. you must be an existing bloom™ customer in Australia over the age of 18 and have completed a free hearing appointment at a bloom™ clinic (Existing Customer) within the Promotion Period;
      2. if you are an Existing Customer, you must refer any person over the age of 50 to a bloom™ clinic (Referred Customer);
      3. the Referred Customer must within the Promotion Period book and complete a free hearing health check appointment with any bloom™ clinic in Australia (Appointment); and
      4. the Referred Customer must quote the Existing Customer’s full name, email and phone number at the time of booking the appointment and/or at the end of the Appointment (Full Details). If the Referred Customer cannot provide Full Details which match the Existing Customer's details on the bloom™  system, the referral will not be valid.
    5. For the avoidance of doubt, the Referred Customer must be a new customer (not a previous or existing bloom™ customer). An Existing Customer may make referrals to an unlimited number of Referred Customers. The RAFP is not available to employees of bloom™.
  2. ISSUING OF THE PROMOTIONAL REWARD
    1. Each Existing Customer that meets the criteria set out in paragraph 1(d) above will receive a $100 VISA Gift Card (Reward).
    2. The Reward will be delivered by a tracked delivery service to the residential address given to bloom™ (at bloom's™ cost). Processing and delivery of the Reward may take up to four (4) weeks from the time the Referred Customer has completed their Appointment.
    3. If bloom™ cannot offer the Reward due to events beyond its reasonable control, it will contact the Existing Customer and offer a reasonably comparable substitute to the Reward.
  3. PRIVACY
    1. bloom™ collects personal information in order to conduct this RAFP. If the information requested by bloom™ is not provided, bloom™ may not be able to provide requested goods or services and the individual may not be able to participate in the RAFP.
    2. bloom™ will handle Existing Customers’ and Referred Customers' Personal Information in accordance with its Privacy Policy at www.bloomhearing.com.au/en-au/footer-content/privacy-policy. The Privacy Policy outlines how bloom™ handles and deals with personal information, how you may access and seek the correction of the personal information that bloom™ holds about you, how you may complain about a privacy breach and how bloom™ will deal with such a complaint.
    3. In administering the RAFP and for related purposes, bloom™ may disclose personal information to its related entities, agents and service providers.  Some of these are located overseas, including in Denmark, Singapore, South America and New Zealand.
    4. bloom™ will not provide the Existing Customer with any information relating to a Referred Customer, except for the fact that a Referred Customer has completed a free hearing health check appointment and that the Existing Customer is therefore entitled to receive the Reward from bloom™, in accordance with these Terms.
  4. MISCELLANEOUS
    1. bloom™ reserves the right to cease and/or revoke the RAFP or substitute the Reward offered with another item of the same value at its sole discretion from time to time and without notice.
    2. If  bloom™ ceases or revokes the RAFP, it will  honour all eligible referrals made before the latter of:
      1. the date the RAFP ceases or is revoked.; or
      2. the expiration of the Promotion Period.
    3. To the extent permitted by law, bloom™ will not be liable to any person for any cost, loss, damage, liability, expense or claim arising, whether directly or indirectly, in connection with the RAFP. Any dispute or situation not covered by these terms will be resolved by our management in a manner it deems to be fair (acting reasonably).
    4. The law applying in Victoria applies to the offer and these Terms.


Audeara Headphones Giveaway
Terms and Conditions: As at 20 April 2023

Offer and eligibility:

a. This Audeara Headphone is offered by Active Hearing Pty Ltd trading as bloom™ hearing specialists Australia (ABN 91 087 971 051) of Suite G.03, Ground Floor, 191-197 Salmon St, Port Melbourne, VIC 3127 (bloom™ hearing).
b. By participating in the screening at our event you agree to be bound by these Terms.
c. Audeara Headphone giveaway will be open during the event (Promotion Period).
d. Those who complete a free 5-minute bloom hearing screening will go into the chance to win a free hamper valued at $399.
e. To qualify for the Audeara Headphone giveaway:
(i) you must be a resident in Australia over the age of 26 and have completed a free hearing screening using one of our iPad apps at a bloom hearing event
(ii) you can only enter once
(iii) you must have entered your contact details in the form on the app (full name, email and phone number).
f. The Audeara Headphone giveaway promo is not available to employees of bloom™ hearing. The winner will be contacted via phone or email.

Hamper Draw
1. OFFER AND ELIGIBILITY
a) This hamper giveaway Promotion is offered by Active Hearing Pty Ltd trading as bloom™ hearing specialists Australia (ABN 91 087 971 051) of Suite G.03, Ground Floor,  191-197 Salmon Street, VIC 3207 (bloom™).
b) By participating in the hamper giveaway you agree to be bound by these Terms.
c) Hamper giveaway will be open from 19th October 2023 to 30th September 2025 (Promotion Period).
d) To qualify for the hamper giveaway promotion you must meet the following criteria:
i. You must be a new customer to bloom™ hearing specialists.
ii. You must complete all fields of the entry form, accessed at the participating event.
iii. You must have attended the participating event
iii. You must be a resident in Australia over the age of 26.
e) The hamper giveaway is not available to employees of bloom™ hearing.


2. ISSUING OF THE PROMOTIONAL REWARD 
a. Each person that meets the criteria set out in paragraph 1(d) go in the draw to win a Gourmet Food Hamper valued up to $79.95 (Reward).
b. Winner will be selected at random after the event concludes and notified by phone. 
c. The Reward will be available to collect from the bloom™ hearing clinic participating at the event.
d. If bloom™ hearing cannot offer the Reward due to events beyond its reasonable control, it will contact the eligible customers and offer a reasonably comparable substitute to the Reward. 

3. PRIVACY
a. bloom™ hearing collects personal information in order to conduct this hamper giveaway. If the information requested by bloom™ hearing is not provided, bloom™ hearing may not be able to provide requested goods or services and the individual may not be able to participate in the hamper giveaway.
b. bloom™ hearing will handle Personal Information in accordance with its Privacy Policy at www.bloomhearing.com.au/en-au/footer-content/privacy-policy. The Privacy Policy outlines how bloom™ hearing handles and deals with personal information, how you may access and seek the correction of the personal information that bloom™ hearing holds about you, how you may complain about a privacy breach and how bloom™ hearing will deal with such a complaint.
c. In administering the hamper giveaway and for related purposes, bloom™ hearing may disclose personal information to its related entities, agents and service providers.  Some of these are located overseas, including in Denmark, Singapore, South America and New Zealand.


4. MISCELLANEOUS 
a. bloom™ hearing reserves the right to cease and / or revoke the hamper giveaway or substitute the Reward offered with another item of the same value at its sole discretion from time to time and without notice. 
b. To the extent permitted by law, bloom™ hearing will not be liable to any person for any cost, loss, damage, liability, expense or claim arising, whether directly or indirectly, in connection with the hamper giveaway. 

Any dispute or situation not covered by these terms, will be resolved by our management in a manner it deems to be fair (acting reasonably).