Hearing aid maintenance

Watch the video's and follow the instructions on how to change your hearing aid batteries and filter and how to turn your hearing aids on and off and basic cleaning of your aids.

Remember that you are always welcome to pop in at one of our stores to get help with the maintenance of your hearing aids or FREE call on 1800 554 968.

Changing batteries on Behind the Ear aids


How to change the battery in your Behind the Ear hearing aids. 

Take the adhesive tab off the new battery and make sure there is no sticky substance left on it. Let it "breathe" for 60 seconds.

Use the nail grip to gently swing the battery door open and remove the old battery. Now place the new battery in the drawer as shown. Close the drawer. If it doesn't close easily, the battery is not placed correctly. If you are not using the hearing aid for a few days, remove the battery.

Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery.  Never leave a flat battery in the hearing aids while storing them. It could leak and ruin your hearing aid.

Specific instructions may vary depending on the exact model of your hearing aid. Consult your user instructions or give us a call if in doubt.

Turning your aids on / off (Behind the Ear aids)


How to turn your hearing aids on and off on Behind the Ear models.

To turn the hearing aid on, close the battery lid. The hearing aid will play a sound signal to indicate that it is on, unless your hearing care professional has deactivated this function.

To turn off the hearing aid, push the battery lid down-wards. You can also cup the hearing aid in your hand to verify that it is turned on. If it's on, it will whistle. Don't forget to turn off the hearing aid when it is not in use. 

Specific instructions may vary depending on the exact model of your hearing aid.  Consult your user instructions or give us a call if in doubt.

Changing filter on Behind the Ear aids


How to change the filters on your Behind the Ear hearing aids. 

The Widex wax guard helps to protect the hearing aid against earwax. Always use Widex wax guards with your hearing aid. Otherwise the guarantee for your hearing aid will be void.

To change the wax guard insert the removal hook into the used wax guard keeping the holder at a right angle and then pulling the used wax guard straight out. Insert the new wax guard into the opening of the sound outlet and press it gently. Remember that the wax guard is for one-time use only and is not intended to be cleaned.

Specific instructions may vary depending on the exact model of your hearing aid. Consult manual or give us a call if in doubt.

Maintenance for In the Ear hearing aids

Changing batteries (In the Ear aids)


How to change batteries on your In the Ear hearing aids. 

Make sure the battery is the right way round: the + on the battery should match the + on the battery compartment.

When you close the battery compartment, don’t force it shut. If the compartment sticks, it might be because the battery is in the wrong way round. Check that the hearing aid is working properly after you have changed the battery. 

Specific instructions may vary depending on the exact model of your hearing aid. Consult your user instructions or give us a call if in doubt.

Turning your hearing aids on / off (In the Ear aids)


How to turn your In the Ear hearing aids on and off. 

To turn the hearing aid on, close the battery cover and push it up-wards. The hearing aid will play a sound signal to indicate that it is on, unless your hearing care professional has deactivated this function. To turn off the hearing aid, push the battery cover downwards.

You can also cup the hearing aid in your hand to verify that it is turned on. If it's on, it will whistle.

Don't forget to turn off the hearing aid when it is not in use.
 

Specific instructions may vary depending on the exact model of your hearing aid. Consult manual or give us a call if in doubt.

Cleaning your heairng aids (In the Ear aids)


How to clean your In the Ear hearing aids. 

It is important that you look after your hearing aids and clean them regularly. The tubing on your hearing aids will need to be changed every three to six months before it hardens, splits or causes problems.

If you are not sure how to clean your hearing aids you can book an appointment and your audiologist will clean them as well as change the tubing for you. This video shows you how to clean an In The Carnal hearing aids.

Specific instructions may vary depending on the exact model of your hearing aid. Consult manual or give us a call if in doubt.

Changing filter on in your ear mounds (In the Ear aids)


How to change the filter on your In the Ear hearing aids. 

The Widex wax guard helps to protect the hearing aid against earwax. Always use Widex wax guards with your hearing aid. Otherwise the guarantee for your hearing aid will be void.

To change the wax guard insert the removal hook into the used wax guard keeping the holder at a right angle and then pulling the used wax guard straight out. Insert the new wax guard into the opening of the sound outlet and press it gently.

Remember that the wax guard is for one-time use only and is not intended to be cleaned.

Specific instructions may vary depending on the exact model of your hearing aid. Consult manual or give us a call if in doubt.

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