How we can help
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Good hearing, good life

Laughter, jokes, juicy gossip about last night—our ears do so much for our happiness and well-being. Understanding how our hearing works and what we can do to protect our hearing health means less time worrying about missing out and more time focusing on what matters most.
Hearing health basics

How does hearing work?

Our ears are an amazing engineering feat. The ear canal serves as a pathway for sound waves from the outer to the inner ear. Sound waves hit the eardrum, a cushion connected to three small bones that move when activated. These bones are linked to a pea-sized, snail-shaped structure filled with fluid and tiny hair cell bundles that translate sound into frequencies. The auditory nerve then carries these frequencies to the brain, where they are interpreted as sounds.
Pinpointing sound

What's directional hearing?

When a shout or noise comes from behind you, you may not realize it, but your head turns automatically to the source of the sound. This is called directional hearing.

Directional hearing is our own private GPS of sound. It happens when both ears work in harmony and is one of the many reasons why hearing aids come in pairs—one for each ear. Having a balance of sound and the ability to distinguish right from left and forward or behind helps you stay aware of your surroundings and communicate more effectively.

Do you have trouble pinpointing sound?

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Tips for better hearing

What you can do

Prioritise regular communication with others. Engaging in conversations can help keep your auditory pathways active and promote better speech understanding.
Find out more
Two ears, two aids

Why wear two hearing aids?

Learn about binaural hearing and how wearing two hearing aids can transform your listening experience.
Learn more
Stay informed

The latest trends

Find out if your current device is keeping pace with the latest innovations, or if it's time to consider upgrading to a newer model.
Learn more
Preventing hearing loss

Protecting your hearing health

Hearing is a beautiful thing. Not only is it essential for how we connect with the world around us, it plays a major role in our mental health, too. After all, it feeds our brains with glorious stimulation. So, what can you keep in mind when it comes to taking care of yourself and, ultimately, your hearing health?
  • Earbud use

    If you want to do your ears a favor, reduce the amount of time you use earbuds to an hour a day, and make sure to turn down the volume. More than 1 minute of exposure to sound over 100 dB can cause permanent damage.
  • Your cardiovascular health

    Sufficient blood flow is essential for healthy ears. Proper circulation means your ears are being fed with the oxygen they need to function well. A healthy diet and regular exercise can help keep your body running like a well-oiled machine, including your ears.
  • The impact of bad habits

    Smoking and excessive drinking can both take a toll on your hearing health. These habits can slow the flow of oxygen to your ears, which, like we mentioned above, is essential for them to function properly.
  • Hearing protection

    Those hair cells found in the inner ear may be small, but they are mighty. Wearing hearing protection in noisy environments can help protect the integrity of those hair cells and prevent noise-induced hearing loss and damage to your hearing health.

Hearing basics: FAQ

Improving hearing health together

Woman standing close to her partner, showing her hearing aid.

What is causing my hearing loss?

Some hearing loss can be prevented. We’re here to help you understand the causes and risk factors of hearing loss, so you can identify potential issues and take steps to better protect your hearing.
Grandparents casually watching TV, benefiting from hearing improvement.

Hearing loss symptoms

Hearing loss often comes in a slow and gradual decline. As a result, it can be difficult to notice the signs of hearing loss until years after it has already begun. There are long-term health risks for leaving hearing loss unaddressed. That is why it is important to know the common symptoms of hearing loss.
The audiologist programming a hearing aid for a customer at the appointment.

Hearing loss treatments

When you have been diagnosed with hearing loss, there will be different treatment options that may help. Depending on the underlying cause of your hearing loss, some treatments will work better for you than others. That is why your doctor, hearing care provider or ENT specialist will outline the best available treatments for your needs.

Talk to an audiologist in one of our stores.

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Need further support? Call us.

1800 554 968
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