COVID-19 UPDATE: Select QLD Clinics Closed During Snap Lockdown

Updated on: 29 March 2021

Following the Queensland Government announcement, please be advised that our clinics in Albany Creek, Beenleigh, Capalaba, Caboolture and Ipswich will be closed for in-clinic appointments during the lockdown period.

If you have any questions or concerns, please feel free to give us a call on 1800 554 968 or chat with us online. 

Clinic Safety Measures

The safety of our customers, clinic teams and communities is our top priority and we are following all directions and guidance from the Department of Health.

Please rest assured that our clinics are safe to visit. Our teams will only come to work if they are healthy and confident that they have not been exposed to the virus and in all clinics we are implementing a comprehensive infection control program to ensure all equipment and interior surfaces are clean and safe.

If you have a cold, a cough, fever or are feeling unwell, firstly, we are sorry to hear it! And secondly, we would ask that you kindly reschedule your appointment, so that we can see you when you’re well again. Also, please do reschedule if you have been overseas in the past 14 days.

Our infection control procedures within the clinic include:

  • Everyone will be asked to wear a mask when entering the clinic
  • We will enforce a maximum limit of people in the clinic 
  • Strict hand hygiene
  • Hand sanitiser being available for customer use
  • Disinfection of medical equipment after every use
  • Cleaning / disinfection of clinical rooms after every customer
  • Multiple cleaning / disinfection of customer spaces during each day
  • Wearing appropriate protective items such as gloves, masks and glasses as appropriate.

Don’t forget that we also offer phone consultations and remote hearing aid fittings via our bloom CONNECT™ services.

If you have any questions or concerns, please contact us on 1800 554 968 or

For More Information


Department of Health -

Information For Older People and Seniors (Department of Health) - 

Coronavirus Hotline - 1800 675 398

New South Wales

Department of Health -

National Coronavirus Helpline (24-hours) - 1800 020 080


Department of Health -

Coronavirus Hotline - 134 COVID (13 42 68)

South Australia

Department of Health -

Coronavirus Hotline - 1800 253 787

Western Australia

Department of Health -

Hotline - 13 26843 (13 COVID)


Department of Health -

Coronavirus Hotline - 1800 671 738