How we can help

Handling hearing aids

Help for inserting and removing, charging and cleaning, connectivity and pairing, app usage, and troubleshooting

Disclaimer

Only perform these steps if you feel comfortable performing similar tasks (e.g., inserting and removing contact lenses, replacing a nose guard on your glasses, or exchanging button-sized batteries), have been previously instructed by your Audiologist how to do the task, or if your Audiologist has supplied you with the replacement pieces described below.

Use and wear

Learn how to insert, remove, turn on/off, restart/reset and adjust the hearing aid volume.
Use and wear

Charge and clean

Learn how to charge and clean your hearing aids. Get basic maintenance tips including troubleshooting whistling hearing aids.
Charge and clean

Connectivity and pairing

Learn how to put your hearing aids in pairing mode and connect to Bluetooth, TV, laptop, iPhone, iPad, MacBook, Apple Watch and Android devices.
Connectivity & pairing

Hearing aid Apps

Discover how to set up and use mobile apps to control your hearing aids, adjust settings, and troubleshoot from your smartphone for added convenience.
Hearing aid Apps

Maintenance

Learn how to care for and maintain your hearing aids to get the most out of your hearing experience.
Maintenance
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